222vet Privacy Policy
The security of your personal information is our top priority. This policy describes how we collect, use, and protect your information.
Introduction and Scope
222vet ("we", "our", or "the platform") operates a trusted online betting and casino service for users in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, store, and disclose your personal information through our website 222vet.cam.
By registering or using our platform, you are considered to have accepted the terms of this Privacy Policy. This Policy operates together with our Terms and Conditions.
Our service is available only to individuals aged 21 or older. We do not knowingly collect information from minors.
What Information We Collect
Personally Identifiable Information
During registration and account management, we may collect the following information:
- Full name
- Date of birth
- Email address
- Mobile number
- National ID or passport information (for verification purposes)
Financial and Transaction Information
For processing deposits and withdrawals:
- bKash, Nagad, Rocket, or Upay account numbers
- Bank account information (where applicable)
- Transaction history
- Deposit and withdrawal amounts
Technical and Usage Information
Information collected automatically while you use our service:
- IP address
- Browser and device type
- Cookie and session data
- Platform access time and date (BST, UTC+6)
- Gaming activity logs
Communication Information
When contacting our support team:
- Live chat conversations
- Email content and attachments
- Complaint and review details
- Feedback and survey responses
Purpose of Using Your Information
222vet uses the information we collect for the following lawful purposes:
| Purpose | Explanation |
|---|---|
| Account Management | To complete registration, login, and account verification processes. |
| Financial Transactions | To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer. |
| Customer Service | To provide 24/7 live chat or email support and resolve complaints. |
| Security and Fraud Prevention | To detect unauthorized account access and suspicious transactions. |
| Responsible Gaming | To monitor gaming habits and provide assistance when needed. |
| Legal Compliance | To maintain records in accordance with applicable laws and regulations. |
| Service Improvement | For analytical purposes to improve platform performance and user experience. |
Cookies and Tracking Technology
222vet uses cookies and similar tracking technologies on our website. Cookies are small text files that your browser receives from our server and stores on your device.
Types of Cookies:
- Essential Cookies: Required for core platform functionality, such as maintaining login sessions. The site will not work properly without them.
- Functional Cookies: Help remember your preferences, such as language selection and other settings.
- Analytics Cookies: Analyse user behaviour on the platform to help improve the service.
- Security Cookies: Used to detect and prevent fraud and unauthorized access.
You can control or delete cookies through your browser settings. However, disabling essential cookies may cause parts of the service to not work properly.
Information Sharing and Disclosure
222vet does not sell or rent your personal information to third parties. However, we may share information in the following limited circumstances:
- Payment Processors: Information necessary to complete transactions with bKash, Nagad, Rocket, Upay, and banking partners.
- Technology Service Providers: Contracted partners for hosting, security, and analytics services — they may only process data according to our instructions.
- Legal Obligations: When required by a court order, a lawful request from a law enforcement agency, or applicable law.
- Fraud Prevention: With relevant authorities to prevent fraud, money laundering, or other illegal activities.
- Business Transfers: In the event of a merger, acquisition, or asset sale, the receiving party will be required to maintain the same privacy standards.
Data Security Measures
222vet applies industry-standard technical and administrative measures to protect your personal information:
However, no method of transmitting or storing information over the internet is completely secure. We make every effort to protect your information, but we cannot guarantee absolute security.
Data Retention Period
222vet retains your personal information for as long as it is necessary to fulfil the purpose for which it was collected, or as required by law.
- Account Information: Retained while the account is active and for a legally required period after closure.
- Transaction Records: May be retained for an extended period in accordance with financial regulatory requirements.
- Communication Records: Retained for a reasonable period to ensure customer service quality.
- Technical Logs: Retained for a defined period to ensure cybersecurity.
After the retention period ends, data is securely deleted or anonymised.
Your Rights
As a user of the 222vet platform, you have the following rights regarding your personal information:
Right of Access
You have the right to know what information we collect and process about you.
Right to Rectification
You may request correction of your information if it is inaccurate or incomplete.
Right to Erasure
Where there is no legal obligation to retain it, you may request deletion of your information in certain circumstances.
Right to Restrict Processing
You may request that the processing of your information be restricted in certain circumstances.
To exercise these rights, please contact our support team. Once your account is verified, we will aim to respond within 30 working days.
Privacy of Minors
222vet strictly follows a 21+ age policy. Our service is only for individuals aged 21 or older.
We do not knowingly collect personal information from any minor. An age verification process is carried out at the time of registration. If we become aware that a minor has registered on our platform, we will immediately close that account and securely delete the associated information.
If you believe a minor has created an account on our platform, please notify our support team immediately.
Changes to the Privacy Policy
222vet may update this Privacy Policy from time to time. For any significant changes, we will:
- Update the date on this page.
- Notify you when you log in to the platform.
- Inform you of important changes by email.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We therefore recommend checking this page regularly.
Contact Us
Privacy Enquiries
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. Our team is always ready to assist you.
Related Policies
Read our other important policies as well: